Our top tips for choosing the right CMS website for your business

Written by: W&P Marketing
Date: 30/10/2024

At W&P Marketing, we engage with a diverse range of business owners daily. Whether it is to have a quick chat about improving the company’s SEO or having a chin-wag about which CMS might suit that business best.

We’ve learned that even within the same business sector, a CMS that perfectly suits one business might not suit another company that offers exactly the same service.

For those who do not know, a content management system is integrated within a website, which normally makes it easy for a business to publish blog posts, make updates, and manage the company website.

Therefore, you need to sit down with your web design team and discuss which CMS might best suit your business.

How to choose the suitable CMS for your business

Your chosen web designer might recommend a CMS that differs depending on the size of the business.

If you lack technical knowledge and don’t know JavaScript from AMP, you’re going to need a simple-to-use CMS.

However, the web design company might recommend a completely different CMS if you have an in-house digital marketing team that might have experience using Drupal or Kentico.

Why its so crucial that your website offers a good user experience

Which CMS you choose can ultimately dictate how simple the website is. Some content management systems might have, for example, drag-and-drop functionality to make the website simple to design.

On the other hand, websites might be overly simplistic and clunky and offer a really poor UX.

When considering a CMS, it’s crucial to evaluate both the front and back ends of your website. The backend should be user-friendly so that your staff can easily update the website, while the front end must be well-designed to ensure a positive user experience and prevent high bounce rates.

How simple is the back end of the website to use?

Depending on the content management system you choose, the back end of the website is often referred to as the administration panel or the dashboard.

We recommend that you visit your web design agency’s offices, have a nice cup of tea made, complimented by a few biscuits, and ask them to show you the back end or the admin panel of each CMS.

Then ask yourself, well, how simple is it to add a new blog post or change the company address?
If you can do well blindfolded (not literally, of course) and find the CMS Dashboard a piece of cake to use, that might be the CMS for you.

Which type of CMS do you often recommend to your clients?

When we show the vast majority of our clients the WordPress dashboard, they instantly see how simple it is to use because of how logically laid out the dashboard is. Compare this to some other content management systems, and you might find them difficult to use, and some of them are not that user-friendly.

So if we are working with a business and, let’s say, they have little technical knowledge or no one with coding knowledge within the business, then we often recommend WordPress because it’s so simple to use.

Consider speed (it’s important if your business wants to improve its organic SEO)

So, if we were to predict the future in terms of what Google ranking factor will become increasingly important, we would say the speed of your website will be a top consideration for most SEO companies.
What we mean by that is that a fast website can help you climb up Google’s ranks, while a slow website could mean that you’re on page 2 or beyond.

You must have a fast website, desktop, and mobile because if the website is slow, it will offer a poor user experience.
Speed is, therefore, important. You will want a fast website. So do have a chat with your web designers about which website hosting packages they offer. And if you have the marketing budget, we would highly recommend forking out more on fast website hosting. Think grease lightning fast. Get it so that even if you have a large sale on your website, with thousands of shoppers on your website, it’s still super fast.

Don’t offer a poor U.X. It will negatively impact your business’s SEO offer in the long run.
If your website often has a poor user experience and is slow, you start to fall behind the pack, which can negatively impact the SEO and your organic SEO. So, it’s crucial to have a fast website.

How can we make our company website fast?

• Choose a CMS that’s built to be fast
• Choose a fast website hosting
• Hire a web designer and developer with experience in improving load times.
• Use Google Page Speed Insight tools to improve load times
• Use GT Metrix to improve page load speeds
• Use split testing to see if you can further improve the website’s speed.

Choose a CMS that will grow with your business.

Sometimes, the business owner reacts knee-jerk to a web designer’s special offer. For example, some web design businesses may offer unbelievably cheap quotes; to give you an example, a company might offer a content management system below £500.

Blinding, you think, that’s the one for me, right up my street; you might think I don’t want to spend much on our new website.

However, why you should hold your horses and choose the right web design agency

Now, when you are building a business, you will likely have a million and one things on your mind. For example, you might be interviewing multiple people for new vacancies within your company and driving around like a headless chicken to find suitable business premises from which to operate.

However, we would say to hold your horses, take your time, and find a really good web design company that offers a range of different content management systems. Your business may want a Drupal, Squarespace, WordPress, or Joomla website.

And we would say the cheapest is not necessarily the best option when it comes to website design.
We say that because you don’t want an overly basic CMS; you want a CMS that can change and improve as your business grows.

But it is a bit like buying shoes; it’s most definitely not a one-size-fits-all approach. So, do have quite a detailed conversation with your web designers to make sure they recommend the right CMS for your business.

Do you require an e-commerce store to be built?

Suppose you require a website that takes payments or signs a customer up for a monthly subscription.
In that case, we might recommend a different CMS than we would if it were just a straightforward brochure website design, and we might recommend a different CMS that specialises in being an e-commerce website.

What is an open-source CMS?

There are various types of open-source CMS, but by an absolute country mile, the most popular is WordPress here in Great Britain. This is a type of open-source content management system; there are others, such as Joomla which are also very good.

The great thing about picking this type of CMS, and we’re talking about WordPress here, is that roughly 40% of all websites on the Internet right now are made using WordPress. Finding a WordPress developer or a WordPress design agency is an absolute piece of cake.

The benefit is that if you are falling out with your current website designer because, let’s say, they are too slow to respond to e-mails. It is simple to find another WordPress designer because thousands are dotted right throughout the United Kingdom.

Proprietary CMS:

Then you’ve got other content management systems called “proprietary CMS”; examples would be Umbraco and Kentico, which are excellent options.

On-going cost considerations

There are content management systems that are offered either free of charge or with a monthly subscription.
Some companies sometimes charge yearly subscriptions for you to use their CMS. These are often described as licensing fees, and you must carefully consider how much you will be paying per month to use various content management systems.

We say this because when you factor in other costs related to your digital marketing, for example, you might be paying to improve your organic SEO as well. If you also have to pay quite a lot monthly for the website itself’s subscription, things can get a little bit more expensive sometimes.

So again, based on your marketing budget, you have to decide how much you are willing to spend on ultrafast hosting, subscription fees for the website, SEO, and social media management, and perhaps you’re also paying for Google AdWords.

If your marketing budget is unlimited, that’s no problem. However, if you’re a small business, you will need to work out the costs, such as the licensing fee for your website.

Who will be making the updates for the CMS?

Have you ever sat in a new electric car and seen how long it sometimes takes to update itself?
Sometimes, it can be quite considerable and take some time. Sometimes, even the whole night could be spent with the car updating its software.

This is the same with a website. Even though the website’s front-end design might not change, updates often need to be made to the content management system work.

Updates

This might be to update various plugins or to roll out a patch because, let’s say, the CMS company notices a vulnerability in the website, which means a hacker could access it.

Other updates could include updating the content management system to a new version, for example.
Sometimes, these updates go like clockwork, and within a few minutes, your website is backed up and running smoothly. However, sometimes, they can roll out, causing glitches and havoc.

What we mean by causing havoc is that the pictures on your website might not be where they were before, the text might move around somewhat and be now out of place, the whole website might be jumbled up, and it might look like cake that has just fallen on the floor.
A bit of a mess!

So, we suggest you ask your web design agency how much they charge for “managed website hosting” and how much they charge per hour to rectify any glitches that may occur on your website.

So, for example, you might have unmanaged hosting and want to update the WordPress plug-ins yourself, but this might cause your website to go haywire and develop a glitch.

So it’s always worth paying that small monthly fee to the web designers to have managed website hosting.

Does your SEO consultant/agency like working on that type of CMS?

It’s like talking to a mechanic at a garage. Often, they have a preference for what manufacturer of car they like to work on.
For example, they might like servicing a particular type of car more than another.

This is true for SEO consultants and digital marketing agencies alike. Sometimes, a marketing agency will have a preference for which type of content management system they like to work on.

For example, we like to work on WordPress websites at this digital marketing agency.

For example, WordPress offers customisable URL structures and plug-ins that automatically set up site maps for you. Plus, editing the meta titles and descriptions with WordPress is simple to improve the click-through rate.

It doesn’t matter if you don’t know what each of those items is. We are trying to hammer home here because some content management systems allow you to edit to improve the on-page SEO.

How fast your website is is now very important.

Your content management system must be fast; if it’s not, this will likely give rise to more frustrated shoppers.
If you are a frustrated shopper, this often means the bounce rate increases and some content management systems are simply faster than others.

Some are road-run fast, meaning that they offer a good user experience/

Is the CMS popular, or will you be left stranded?

We have met with many business owners over the years, and sometimes, their previous web designers heavily pushed them into a particular content management system.

Since then, the web design agency might have gone bust, the content management system they recommended might not have been prevalent, and even that company might have gone into liquidation.

This means they are left stranded with the CMS no longer being updated, and it is hard to find patches to fix website problems.
Sometimes, you have no option but to start over again with a new CMS.

This is why we often recommend WordPress.

It has been around for donkey years; we’ve been designing websites with it for 10 years. The dashboard is also very logical and straightforward, and many company directors like using it.

So, the point we are trying to make here is that if you have a web design agency that is heavily pushing you into using a CMS that you have never heard of before and that is not very well-known, then be wary.

The reason is that finding the help and support you need in the future might be very hard, such as finding a web developer who specialises in that CMS.

If the company developing the content management system goes bust, you might be left with a problematic CMS.

Come to the web design experts.

We’ve been designing websites for Welsh businesses for a very long time. In fact, we have been designing quality WordPress websites for over 10 years.

We are WordPress experts.

Whether you are about to open a fancy coffee shop or you are going to open your clothing brand in the middle of Cardiff city centre, we are the company to call. We design affordable websites with brilliant, well-designed designs. We are the WordPress experts. Give us a ring today.